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NEW PATIENT INFORMATION

Arrow Rehabilitation Accepts a Range of Patients and Insurances

We accept a range of insurance plans and can bill each insurance company according to the specific type of coverage for each patient.

We Accept

Cash

Visa

Mastercard

Interac

Cheque

We Speak

English

Hindi

Punjabi

Urdu

We Serve

Surrey
Panaroma / Sullivan
Cloverdale
South Surrey
Delta area

Direct Pay Available

Sunlife
Great-West Life
Standard Life

More

FAQ

Answers to Common Questions We Get From New Patients

  • We require 24 hours notice for the cancellation of your appointment. If you cancel an appointment with less than 24 hours notice, or no show, a cancellation fee of $20 will be charged to you.
    * Please note that if there is a valid extenuating circumstance, please let our staff know and the cancellation fee will not be observed.

  • Same day appointments are available!

  • Come in for an assessment to discuss your personal needs. If our experienced Physiotherapists feel you are not a right fit, you will be referred to an appropriate medical professional.

  • The first session will involve a thorough assessment to identify the cause of your symptoms. Your physiotherapist will explain these findings to you and will devise a treatment plan to allow you to achieve your goals. The effects of any treatment will be monitored and adjusted accordingly dependent on your feedback.

  • The Initial Assessment and Treatment is 45 mins to 1 Hour.

  • After initial assessment your Physiotherapist will discuss this with you. It is important to remember that every condition is different, and therefore respond differently to treatment. If you feel that you are not progressing as you would expect then your treatment can be re-evaluated or referred to an appropriate consultant.

  • The number of treatments you require is difficult to determine because it will depend on the presenting condition and diagnosis. The earlier we treat your condition the better the outcome and recovery. The average number of Physiotherapy treatment for clients is four.

  • We accept Visa, Mastercard, Interac (Debit), Cash and Cheque.

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